Mental Health First Aid (MHFA)

This Mental Health first aid course is designed with MHFA England

RESPOND - Leadership & Manager Mental Health Skills

Focusses on skills essential to supervisory roles required to support their team

Wellbeing Champions

Make good mental health good for business

Trauma & Critical Incident Support

Supporting people in the workplace who have been exposed to trauma

Neurodiversity & Inclusive Workplaces

Helping organisations build awareness, support mental wellbeing, and unlock the full potential of their people

Workplace Mental Health Essentials

Remove uncertainty by providing clear, practical knowledge that employees can apply in everyday workplace situations

MENTAL HEALTH SUPPORT

TRiM Manager Training

Lead your organisation’s trauma response with confidence

What is a TRiM Manager?

TRiM Managers take the Trauma Risk Management process to the next level. They are responsible for coordinating the organisational response after traumatic events, supervising Practitioners, and ensuring the TRiM policy is applied safely and consistently.

TRiM Managers play a crucial role in maintaining psychological safety, ensuring staff receive appropriate support, and making sure TRiM activity is coherent, ethical, and well-managed.

Delegate Feedback

''The trainers had a very natural way of delivering complex content.''

''It gave me the confidence to manage incidents properly.''

''The practical sessions were invaluable.''

Why TRiM Managers Matter

When a traumatic event occurs, your organisation needs a structured and confident response. TRiM Managers ensure:

  • The right people are deployed at the right time
  • Practitioners are supported and supervised
  • Staff welfare is prioritised
  • Risk is monitored across the organisation
  • TRiM activity is coordinated and documented appropriately
  • Leadership decisions are trauma-informed

This reduces long-term impact, improves resilience, and strengthens psychological safety across the workforce.

Who is the TRiM Manager Course For?

You do not need to hold a formal management or leadership position to become a TRiM Manager.

  • Line managers and supervisors
  • Health & Safety and wellbeing teams
  • HR or People & Culture professionals
  • Duty managers and operational leads
  • Experienced frontline workers
  • Staff members with relevant skills, knowledge or aptitude — even without a managerial title
  • The key requirement is capability, confidence, and suitability, not job title.

    TRiM Manager Course Overview

    Duration: 1 additional day (following the 2-day Practitioner Course)
    Format: In-person or live online

    All TRiM Managers must first complete the standard 2-day Practitioner course. The Manager course then adds a dedicated extension day focusing on leadership, coordination and governance.

    Manager-Level Learning Outcomes

    • Implement and oversee the organisational TRiM policy
    • Coordinate responses following traumatic incidents
    • Allocate and supervise TRiM Practitioners
    • Plan and deliver Tactical Incident Briefings
    • Manage cross-department communication
    • Monitor Practitioner welfare and mitigate burnout
    • Ensure coherent and consistent decision-making
    • Apply suitable post-incident management strategies

    Bringing TRiM to the Modern Workplace

    Our TRiM Manager training translates the military heritage of TRiM into workplace-appropriate processes that fit contemporary environments such as:

    • NHS Trusts and ambulance services
    • Police and emergency services
    • Construction and civil engineering
    • Rail and transport
    • Housing associations, security teams and charities

    This ensures TRiM Managers are equipped to lead in real-world operational settings.

    Ongoing Support for TRiM Managers

    All TRiM Managers gain access to our TRiM Support Hub, which includes:

    • Step-by-step examples of Tactical Incident Briefings
    • Video demonstrations
    • Supervision and coordination resources
    • Templates for planning, communication and documentation
    • Deeper-learning modules and updated best practice

    This makes implementing and sustaining TRiM across your organisation significantly easier.

    Evidence-Based and Expert-Led

    Our courses are delivered by highly skilled facilitators with lived experience in policing, emergency services, the military, construction and healthcare.

    • 100% of delegates recommend our TRiM training
    • Fully aligned to NICE guidance on traumatic stress
    • Practical, realistic and immediately applicable

    If your organisation wants a structured, consistent and psychologically safe response to traumatic events, the TRiM Manager course will equip your people to lead it.

    TRiM Courses

    TRiM Practitioner Training

    Learn how to conduct structured risk assessments and provide peer support following traumatic incidents.

    TRiM Refresher Training

    Maintain confidence, consistency and best practice through regular refresher training for existing TRiM Practitioners and Managers.

    Trauma Prepared Training

    Ideal if you want staff and managers to understand trauma and feel confident supporting colleagues.
    Learn how to conduct structured risk assessments and provide peer support following traumatic incidents.
    Learn more
    Maintain confidence, consistency and best practice through regular refresher training for existing TRiM Practitioners and Managers.
    Learn more
    Ideal if you want staff and managers to understand trauma and feel confident supporting colleagues.
    Learn more