Mental Health First Aid (MHFA)

This Mental Health first aid course is designed with MHFA England

RESPOND - Leadership & Manager Mental Health Skills

Focusses on skills essential to supervisory roles required to support their team

Wellbeing Champions

Make good mental health good for business

Trauma & Critical Incident Support

Supporting people in the workplace who have been exposed to trauma

Neurodiversity & Inclusive Workplaces

Helping organisations build awareness, support mental wellbeing, and unlock the full potential of their people

Workplace Mental Health Essentials

Remove uncertainty by providing clear, practical knowledge that employees can apply in everyday workplace situations

Mental Health Support

TRiM Refresher Training

Keeping your trauma response capability current, confident and effective

Why TRiM Refresher Training Matters

TRiM is a practical, skills-based framework. Like any applied skill, confidence and competence can decline over time — particularly if practitioners are not regularly conducting assessments.

Refresher training ensures your TRiM Practitioners and Managers:

  • Remain confident conducting risk assessments
  • Stay aligned with current best practice
  • Maintain consistency in documentation and escalation
  • Continue to identify early signs of traumatic stress
  • Strengthen their ability to support colleagues effectively

Regular refreshers also demonstrate organisational commitment to psychological safety and duty of care.

When Should TRiM Practitioners Refresh?

We recommend:

  • Every two years as standard
  • If your organisation has experienced major incidents, structural change, or high staff turnover, a refresher can help re-establish consistency and confidence

Organisations increasingly require trauma-informed training that:

  • Builds awareness of trauma and its impact
  • Helps managers and individuals recognise trauma symptoms early
  • Equips people to hold safe, supportive conversations
  • Promotes psychological safety
  • Provides clear routes for signposting to internal and external services
  • Develops confidence without the need for a formal TRiM structure

Trauma Prepared fills a significant gap in the UK market by offering short, skills-based courses tailored to high-risk sectors and operational environments.

Course Delivery

  • 1-day in-person workshop
  • Live online delivery
  • Combined Practitioner & Manager refreshers (where appropriate)
  • Incorporated into wider wellbeing or leadership programmes

Course Options


TRiM Practitioner Refresher (1 Day)

Rebuilding confidence. Reinforcing consistency. Strengthening practice.

This interactive, skills-based course revisits the core principles of TRiM while allowing space for discussion of real organisational experience.

The refresher covers:

  • Revisiting trauma psychology and stress responses
  • Reviewing TRiM risk factors and scoring
  • Refreshing assessment structure and documentation
  • Common challenges in conducting assessments
  • Managing difficult conversations
  • Ethical boundaries and confidentiality
  • Escalation pathways and signposting
  • Learning from organisational case examples

The course includes practical scenario work and guided discussion to rebuild confidence and ensure consistency.


TRiM Manager Refresher (1 Day)

Ensuring confident leadership and effective oversight

TRiM Managers play a critical role in coordinating responses and supervising Practitioners. Their knowledge and confidence must remain current.

The Manager Refresher focuses on:

  • Reviewing the TRiM process end-to-end
  • Supervising and supporting Practitioners
  • Managing complex or high-risk cases
  • Delivering effective Tactical Incident Briefings
  • Reviewing escalation and governance
  • Monitoring practitioner welfare
  • Embedding TRiM within wider wellbeing frameworks
  • Reviewing organisational data and trends

This ensures Managers can continue to oversee a safe, structured and psychologically informed response to traumatic events.

Learning Outcomes

Delegates will gain the knowledge and skills to:

  • Understand trauma and its impact on mental health
  • Recognise early signs of trauma and distress
  • Apply practical emotional regulation tools
  • Respond confidently using trauma-informed conversations
  • Identify when concerns should be escalated
  • Signpost to appropriate internal and external support
  • Contribute to a psychologically safe workplace
  • Reduce the likelihood of long-term difficulties through early intervention

Who Should Attend Refresher Training?

Refresher training is suitable for:

  • Existing TRiM Practitioners
  • TRiM Managers / Coordinators
  • Staff returning to TRiM roles after absence
  • Organisations wishing to review and strengthen their TRiM process

If your organisation has recently experienced a major incident, refresher training can also serve as a structured reset point.

Why Choose Resilient People for TRiM Refreshers?

Our refreshers are delivered by experienced trauma-response professionals who:

  • Have real-world operational experience
  • Understand both acute and cumulative trauma
  • Work across NHS, emergency services, construction, rail and high-risk sectors
  • Focus on practical, applied learning

TRiM Courses

TRiM Practitioner Training

Learn how to conduct structured risk assessments and provide peer support following traumatic incidents.

TRiM Manager Training

Equip leaders and coordinators with the skills to oversee the TRiM process and manage post-incident responses.

Trauma Prepared Training

Ideal if you want staff and managers to understand trauma and feel confident supporting colleagues.
Learn how to conduct structured risk assessments and provide peer support following traumatic incidents.
Learn more
Equip leaders and coordinators with the skills to oversee the TRiM process and manage post-incident responses.
Learn more
Ideal if you want staff and managers to understand trauma and feel confident supporting colleagues.
Learn more